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Anthem Health Guide

The Anthem Health Guide is the experienced customer service team that knows the ins and outs of the healthcare world. Their representatives can help you:

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  • Choose the right plan during Open Enrollment or if you experience a qualified life event

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  • Find in-network doctors

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  • Compare healthcare service costs

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  • Connect with healthcare professionals, programs, and support resources covered by your benefits

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  • Remind you to make appointments for exams, tests, and preventive screenings

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  • Claims assistance, appeals & preauthorization guidance

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Contact Anthem Health Guide by phone, website, or through the Sydney App

Representatives are available via phone Monday through Friday, 5 a.m. to 8 p.m. PT (8 a.m. to 11 p.m. ET). 

Retiree Advocacy Program

Navigating the retirement process can feel overwhelming at times.  Employees and spouses or domestic partners, age 60 and above who are considering retirement, have access to a confidential Medicare advocate.

 

A Medicare Advocate can assist with guidance on how to make your income last, how you’ll cover healthcare costs, and how to factor in Social Security and Medicare. There is no cost to you or your eligible family members.

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Contact a Retiree Health Advocate by phone or email:

Your Benefits Guide

See all the benefit options available to you in your employee benefits guide!

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